What are our ropes made from? - Our synthetic winch ropes and soft shackles are UHMWPE. Our winch ropes are rated to 293 degrees Fahrenheit. Our kinetic ropes are 12 strand double braid nylon. All of our ropes have a UV coating to help prevent damage from sunlight.
Why are our kinetic ropes breaking strengths lower then some competitors? - You will see some manufacturers use 12 strand single braid and some use double braid. The single braid ropes tend to have a higher breaking strength then double braid for comparable size. The downside is 12 strnad single is they just don't hold up as well or last as long. They tend to fray easier and wear way faster. You will get 2-3 times longer life out of our ropes. For an in depth comparison of single vs. double braid, video below.
What makes Crawler Offroad Kinetic Ropes better? - There is a lot that goes into a rope. Many companies wont tell you, that certain things they do, actually lowers the breaking strength of the ropes. Colored ropes for instance, can be dyed or coated. Dying them, weakens them but is cheaper. Coating them, gets the same colors, and actually helps to protect the rope from the elements, without weakening them at all. All of our ropes are coated. We used double braided nylon which stands up to wear much better then single braid. We sheath the eye splices on the ends of the rope to help reduce wear even further. Some companies coat their eyes, we just prefer something that slides better as the rope moves.
What kinetic rope should i get? - It depends mostly on your vehicle weight and what you are doing with the rope. Use the chart below to help give you a better idea. Having more strength then you need isn't as bad as not having enough. Also, consider the type of wheeling you are doing. Mud significantly increases the static weight of a vehicle, more then say rocks or sand.
What winch rope should i get? - at this time we are offering 1/4"x 50' for ATV's and UTV's is rated at 7,000lbs. Our 5/16"x50' is rated at 12,300lbs. And 3/8" x 95' for jeeps and trucks rated at 17,500lbs. The reason for this is most 8k, 9k, and 10k winches can only comfortable fit roughly 95' of rope.
What about warranty? - We warranty all of our ropes for 1 year from the purchase date, but if you ever have a problem let us know and we will do what we can to help you out. We want you to be happy and secure with your purchase.
Exchange Policy - You may exchange most new, unopened items for another equal item within 30 days of delivery for a 15% restocking fee, you will be responsible to ship the item to us. If you have any questions about an exchange please Contact Us with your order number and details about the product you would like to exchange.
Returns Policy - You may return most new, unopened items within 30 days of delivery for a full refund, you will be responsible to ship the item to us. Returns of most new, unopened items after 30 days of delivery will be subject to a 15% restocking fee, and you will be responsible to ship the item to us. If the return is a result of our error (you received an incorrect or defective item, etc.) we will cover the cost to ship the item back.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping - We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.